This privacy policy applies to the website of Consouthern Pte Ltd (the “Company”, “we”, “us”, or “our”), located at “consouthern.com”. The Company provides interior design services and products to its customers (the “Services”). This privacy policy explains how we collect, use, and disclose personal information from our website visitors and customers (the “Users”, “you”, or “your”). By accessing or using our website or Services, you agree to this privacy policy and consent to our collection, use, and disclosure of your personal information as described in this privacy policy.

What information do we collect?

We may collect the following types of information from you when you visit our website or use our Services:

• Personal information: This is information that can be used to identify you personally, such as your name, email address, phone number, address, and payment information. We may collect this information when you register for an account, subscribe to our newsletter, place an order, contact us, or otherwise provide it to us voluntarily.

• Non-personal information: This is information that cannot be used to identify you personally, such as your browser type, device type, IP address, location, pages viewed, time spent, and other anonymous or aggregated data. We may collect this information automatically using cookies, web beacons, or other similar technologies.

How do we use the information we collect?

We may use the information we collect for the following purposes:

• To provide, maintain, and improve our Services and website, and to personalize your experience.

• To communicate with you about our Services, products, offers, promotions, and events, and to provide you with customer support.

• To process and fulfill your orders, payments, and refunds, and to prevent fraud and other illegal activities.

• To analyze and measure our website traffic, performance, and effectiveness, and to conduct research and surveys.

• To comply with our legal obligations, enforce our terms and conditions, and protect our rights and interests.

How do we share the information we collect?

We may share the information we collect with the following parties:

• Service providers: We may share your information with third-party service providers that help us with our Services and website, such as hosting, payment processing, analytics, marketing, and security.

• Partners: We may share your information with our partners, such as interior designers, contractors, suppliers, and vendors, that we work with to provide you with our Services and products.

• Affiliates: We may share your information with our affiliates, such as our parent company, subsidiaries, or other related entities, for business purposes.

• Legal authorities: We may share your information with law enforcement, government agencies, courts, or other parties, if required by law or if necessary to protect our rights and interests.

How do we protect the information we collect?

We take reasonable measures to protect the information we collect from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information. You are responsible for keeping your account password and payment information confidential, and for notifying us of any unauthorized or suspicious activity on your account.

How do we use cookies and other tracking technologies?

We may use cookies and other tracking technologies, such as web beacons, pixels, and tags, to collect and store information about your website usage and preferences. Cookies are small files that are placed on your browser or device by the website or service you are using. Cookies help us to recognize you, remember your settings, customize your experience, and provide you with relevant content and advertisements. You can manage your cookie preferences in your browser settings, but please note that some features of our website may not function properly without cookies.

How do we respect your choices and rights?

You have the following choices and rights regarding your information:

• Opt-out: You can opt-out of receiving marketing emails from us by following the unsubscribe link in the email or by contacting us at ask@consouthern.com.

• Access: You can access and review your personal information that we have collected by logging into your account or by contacting us at ask@consouthern.com.

• Update: You can update or correct your personal information that we have collected by logging into your account or by contacting us at ask@consouthern.com.

• Delete: You can delete your personal information that we have collected by deleting your account or by contacting us at ask@consouthern.com.

• Object: You can object to our use or disclosure of your personal information for certain purposes by contacting us at ask@consouthern.com.

• Restrict: You can restrict our use or disclosure of your personal information for certain purposes by contacting us at ask@consouthern.com.

• Portability: You can request a copy of your personal information that we have collected in a structured, commonly used, and machine-readable format by contacting us at ask@consouthern.com.

Please note that we may need to verify your identity and request additional information before processing your request. We may also need to retain some of your information for legal, tax, or other legitimate purposes.

How do we handle children’s privacy?

Our website and Services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it as soon as possible. If you are a parent or guardian of a child under 13, and you believe that your child has provided us with personal information, please contact us at ask@consouthern.com.

How do we update this privacy policy?

We may update this privacy policy from time to time to reflect changes in our practices, laws, or regulations. We will notify you of any material changes by posting the updated privacy policy on our website or by sending you an email. Your continued use of our website or Services after the effective date of the updated privacy policy constitutes your acceptance of the changes.

How do you contact us?

If you have any questions or comments about this privacy policy or our privacy practices, please contact us at:

Consouthern Pte Ltd 6 Sin Ming Road #01-12/13, Sin Ming Plaza Tower 2 Singapore 575585 ask@consouthern.com +6587787822